Please check the package before signing for delivery. If there is any damage, you can refuse it and contact us immediately. Make sure your order information and address are correct, otherwise you will be responsible for return or change fees. Shipping is free for most products, however, additional fees may apply depending on the region. The usual delivery time is 20 to 50 days; for expedited shipping, contact us. Returns: Items must be returned in their original condition, with the buyer responsible for the cost. Formulated with papaya, kojic acid, collagen, niacinamide, vitamin C, hyaluronic acid, and natural oils, this product is for external use only. Test on a small area before use and discontinue if allergic. Avoid contact with eyes, rinse thoroughly if necessary. This product is not a substitute for medical treatment.